Holding Your Own: Who Really Owns the Patient When an Associate Leaves?
Jay A. Shorr, BA, MBM-C, CAC I-VIII gives advice on who "owns" the patient once an associate leaves, in the January 2016 issue's "The Shorr Thing."
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Healthcare Reputation Platform rater8 Debuts AI‑Driven Patient Feedback Tool
rater8 has introduced AI Insights, a conversational AI feature within its raVE platform that allows healthcare practices to query and quickly extract actionable answers from their patient feedback data.
