rater8 has introduced AI Insights, a conversational AI feature within its raVE platform that allows healthcare practices to query and quickly extract actionable answers from their patient feedback data.
rater8 has launched AI Insights, a conversational artificial intelligence feature integrated into its rater8 Visibility Engine (raVE) designed to give medical practices faster, easier access to meaningful information from patient feedback.
Tool Aims to Ease Feedback Analysis
AI Insights lets users pose questions in natural language and receive direct answers drawn from their existing patient feedback data, eliminating the need to build reports or navigate dashboards manually. The tool is intended for practice administrators, healthcare marketers, and patient experience teams.
Capabilities and Use Cases
According to rater8, AI Insights can help teams locate key statistics and testimonials, identify priority areas for improvement, deliver actionable feedback to providers and staff, generate executive-ready sentiment summaries, and highlight urgent issues quickly. A group of early users across various specialties reported benefits such as faster analysis of review data and clearer points for coaching and recognition.
CEO and Company Statements
Evan Steele, founder and CEO of rater8, said the new tool places “powerful patient feedback insights in the hands of every team member, not just data analysts.”
Availability
AI Insights is now included at no additional cost in rater8’s raVE Lite, raVE Pro, and raVE Pro+ packages.
Photo: rater8
