eRelevance Corporation, the leading customer engagement service for small- to medium-size businesses, today announced the launch of its Response Follow-up Service.

The new service addresses one of the most critical problems facing its aesthetic healthcare clients: the lack of time, tools and resources to quickly follow up on marketing-generated patient and prospect requests.

The inability of a business to follow up on expressed interest in a product or service results in a high percentage of marketing responses that never convert to revenue.

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