At The Ear, Nose & Throat & Facial Plastic Surgery Center, a combination of doctors and audiologists strive to help patients hear, breathe and sleep better. The comprehensive practice serves patients’ ear, nose and throat needs, offers facial reconstructive and facial plastic surgery, and provides allergy testing. The group also has a Hearing Resource Center to provide professional guidance and fitting for hearing devices.
The practice was using a popular electronic health records (EHR) system that wasn’t specialty specific or user friendly, so documenting and collecting data for quality measures was a daunting task. Leadership decided to research other systems with the goal of implementing an ENT EHR software that would increase efficiencies. Operations Director Crystal Johnson shares why they decided on the *award-winning otolaryngology EHR, EMA®, and Practice Management (PM) systems by Modernizing Medicine®.