Specialty-specific healthcare information technology leader Modernizing Medicine announces enhanced patient engagement tools to help improve communications and practice efficiencies for customers using the companyโ€™s practice management software.

Patients who do not show for appointments can be a significant cost and efficiency drain to practices, yet many practices do not track their no-show rate or quantify the cost. Modernizing Medicine now directly offers its customers patient communication technology powered by Relatient designed to reduce no-shows and improve patient compliance, satisfaction and operational efficiency, explains a media release from Modernizing Medicine.

The new patient engagement tools work seamlessly with our practice management software and can:

? Confirm appointments with automated texts, emails and phone calls

? Remind patients of upcoming appointments

? Engage no-show patients for a future appointment

? Update patients with last-minute schedule changes or delays

? Receive feedback after each appointment with automated patient surveys

โ€œAs a practicing physician, I want happy patients who return to my office for care,โ€ shares Dr Michael Sherling, chief medical and strategy officer at Modernizing Medicine, in the release. โ€œPatient engagement is not only a key component of value-based care, but itโ€™s also simply the right way to approach care delivery. Providers who embrace this technology should experience both improved practice efficiency and patient satisfaction. Both the practice and the patients win.โ€

The new patient engagement offerings include:

? Patient Reminders and Patient Surveys for dermatology, ophthalmology, orthopedic surgery, pain management, otolaryngology, urology and plastic surgery customers

? gReminder+ and gSurvey for gastroenterology customers

[Source(s): Modernizing Medicine, Business Wire]